Customer Testimonials
The best customer service still..Thanks to Laura and Chico for being 5 star each. I am thankful to have a dealership like this as has always been since day one years ago. Thank you again. Deborah Allen. 205 e 5th st. Halstead
The guys there are awesome! Extremely knowledgeable and helpful. This is a second purchase there and will continue to do business with them in the future.
Friendly service people at the Newton Ford dealership. Honest and professional. Will continue to have service done there.
Took my dead battery to get new one since it was under warranty. Battery had been jumped and driven on for a period of time, but went immediately dead when shut down. Had put in a battery from AutoZone since it occurred over the weekend and was out of state. Went to the Ford service side first, they said battery needed tested and needed to go to Chevy service side. Battery was taken there to be tested which they said could last from 30 min.. to 3 hours, and would call when test was over. 6 hours later, no call, so I went ...
Very helpful nice people oooooooʻooooooooooooooooooooooʻoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo.ooooo.ooooooooo.ooooooooo.oooooooo.ooooooo.ooooooooo.ooooooooo.oooo.0000000000000.000000000oooooooo
Friendly, honest and quick service. Other Ford dealers in the area are closer but workmanship and honesty are lacking at those other locations. I intend to keep going back to Conklin. At one time or another, I talked to all four service representatives, all were great to work with!
Had a great experience with a recent recall on my F150. Everyone was fantastic with taking my call to the free shuttle service back and forth to my home and support staff in between.
They were very understanding of my issue even though we did not buy our vehicle from them. They also had it done within the hour that they had scheduled.
Edger was extremely good to work with. He answered all my questions and texts on a knowledgeable and timely manner. Finance was easy to get through.
Brad and the salesman in Newton were amazing and the process of buying my new car a breeze!
Customer service is great, but disappointed that I can go to OReilly and the will provide code for engine light for free, dealership charges $220, when they were given code and part to pre-order. I feel like that is too excessive.
Great customer service and great service department. Service advisor was very helpful and made me feel valued as a customer.
Friendly and helpful service department. Let me know about other things that needed attention. Would definitely go back.
The people were attentive and friendly and helpful. They took great care of us. The vehicle was finished in a timely manner.
Went in for alignment. They charged me for alignment even tho they did not fix alignment. They informed it pulled to the right after they aligned it. They should have contacted me and told me that they could not just align it because there were other issues. Instead they charged me for alignment and did not fix the problem
Very happy with my oil change experience. The service advisor lady was very friendly and knew her stuff! I appreciated the new tire quotes. I'll be back.
Very accommodating and easy to work with! Nothing but great experiences each time! We have been very pleased!
We had a couple if our vehicles serviced there. They were great to work with and had good prices.
Each person I encountered was attentive and listened to my concerns about my car and also worked diligently to locate me a loaner car because the appointment was accidentally written down for the wrong day by the scheduler.
They were very friendly and helpful during the servicing of my vehicle. Great professionalism in their conduct as well
The Conklin dealership makes taking your car in for servicing easy and enjoyable. Everyone is friendly and they give me confidence that they are keeping my car safe.
We have bought a couple of cars from Conklin and have our cars serviced there as well. The people are friendly and work hard to meet our needs. The prices are fair and the service is always great. Thank you.
The representative was exceptional and very knowledgeable and exceedingly friendly and easy to work with. Would come back for a 2nd vehicle. Thank you for the great service. 👍
We recently brought our Ford Edge and for some warranty work. We were treated very well and the work was done in timely manner.
This is the 3rd time we have bought vehicles from Conklin cars/Newton. They have gone over and above to help us when we needed to find a vehicle asap for our daughter and we ended up buying a pickup both times. We won’t be going any where else. Cal, Brandon & Bret were all terrific
Kara in Ford service is absolutely wonderful and the service is always on time. Thank you.
Very easy to work with and very accommodating. Got my truck in right away and got it fixed.
I was welcomed upon entry to the service era. Cara greeted me and explained the service process and answered my questions. Upon completion, she reviewed and clarified the service checklist.
Very good experience from scheduling my service appointment on line to communication about my vehicle status. Quick service. Reasonable cost. Professional staff.
Great customer service. The people were very kind and accommodating. Went above and beyond with the service.
Great service. Fast oil change. Laura always takes care of me. Thanks for washing it up also.
Great staff of employees from Jason the transport gentleman, who is friendly and courteous to Laura and Matt who are always able to answer questions about my vehicles. .Above and beyond customer service!
We were happy with the relaxed approach! Also Edgar was a terrific salesman, very helpful. Thankyou
Quick to respond and had a good maintenance experience with a good price on the oil change and tire rotation.
Outstanding customer service. Took care of all of my recalls and gave me a free rental while my truck was being serviced.
The staff is friendly and courteous, and they were very efficient getting my car serviced. I’m very happy with the work they did!
The Service was punctual, accomplished the service we requested, and greeted in a friendly and professional manner.
They were very attentive to my needs and were very polite. Thank you. Good work
The very best customer service and support I have ever received is here at this Ford dealership. I didn’t even buy my Bronco here but I will in the future! Wonderful service members who do amazing work. Communication is next level and support to drive you to work after you drop off your vehicle for service.
I appreciate everyone’s professionalism and friendliness. The staff is always willing to help me out. I could go to a dealership in Wichita but I always travel to Newton because they have always made me feel welcome!
They provide great service and are very courteous. The service was completed within the time frame I was quoted.
They are very professional. Easy to make appointments and easy to commute to. Everyone was friendly and helpful.
Always pleasant courteous employees and quick service. I appreciate the option to have my car picked up, worked on and brought back.
Efficient and knowledgeable Master tech solved the issue. The service advisor kept me informed every step of the way, something that is very rare, but very much appreciated.
As they always do, Conklin Ford provided fast and friendly service. I only wish they’d have thrown in a courtesy vacuum.
Brandon went above and beyond once again. He made this experience very easy. I highly recommend him and his team.
Easy to schedule, prompt service, service reps were professional and thorough. Will return for future services!
Everyone is nice, they are quick and efficient when it comes to oil changes. Would recommend!
I had a hassle free straightforward experience and I would but another car from this dealer
Nice friendly service area and very friendly dealership. If you ask questions, they answer you.
I was impressed with the service of my Ford Maverick! They not only got me in at the scheduled time, the completed the service quicker than they said! It even got a bath! We will be going back
I appreciate the flexibility and commitment to accommodate my needs, with my work schedule. They are easy to work with and professionals With their work. Highly recommended.
Connor was an amazing salesman and Brett was very great in finance! Give them both a 7 out of 5!!
Their service center is very nice. Employees are all friendly. The waiting area is comfortable. Their courtesy driver was very professional and friendly.
I have used them since 2008 for maintenance to my edge and f150. The people are great, service is great. Wish it was a little less expensive
Great fast service, Brad Bridges did and excellent job on my repairs. Would highly recommend
Efficient, Prompt, Nice selection, service work was done in a timely fashion. Helped me with spare fob for my truck
A Very friendly bunch of guys that went the extra mile to make our buying experience great
Very friendly and knowledgeable about my needs and what I was requesting the gentleman that helped me was very, very kind and Helpful
Always been a good dealership for me and this includes Sales, Service, and body Shop. Also want to give a shout out to Jason, he always does a great job and is very courteous and helpful. Also thanks to Edgar and Alex in sales! Also Daniel in the body shop! It takes lots of good people to make a dealership successful and I appreciate every person involved at Conklin Ford in Newton.
I'm very impressed with all of the employees I dealt with and appreciate that.
Professional and efficient. The two words that best describe our experience with the only two people we had contact with at Conklin Ford, Marilyn Burgess and Jamie Mott. Over the last 30+ years we have bought a number of new and used vehicles from various stores - this was our first time at Conklin and it did not disappoint! Ms. Burgess took all the time necessary for us to assure her we were comfortable with the used vehicle we were interested in and has been actively engaged in post-purchase satisfaction inquiries. Ms. Mott assessed our needs and met them expediently. If ...
Went to Conklins to have my oil changed on my 2013 F-150. Was told the price would be $60. I told them I usually go to Mel Hambleton but because of gas price I would be changing all my business to Conklins. When I got the invoice there was an additional $32.50 charge for labor to change the oil. Labor is always included in the price to change the oil. Also, they charged me for 8 qts. At Mel Hambleton, they charge me for 7 quarts. Which is it 7 or 8 qts.? I get Motorcraft synthetic blend oil at both places. Not at all happy for ...
Upon visitingConklin Ford Newton, I was very pleasantly surprised. There were no jumping up and down sales people, no jumping chicken, no one ranting and raving and waving their arms. Just a small town atmosphere, laid back and a a joy to visit. Our salesman was very knowledgeable of the car we wanted to purchase and did not pressure us ;in any way shape or form. He smiled and greeted us with the utmost respect and was very professional. I would definitely recommend this dealership to people that want a small town atmosphere and a pleasant surrounding. Another plus is ...
We bought our first Ford (Escort) in 1985 in Germany when I was in the military and many more thereafter. We went to Conklin Ford as part of shopping around for an SUV. We met with Steven Garcia and explained why we were there: initially comparing models and brands to consider buying an SUV with no firm date. He asked about requirements and trim levels, what we were driving now, and was very helpful in showing us the many features of a new 2017 Ford Escape and Ford Edge. My wife test drove a Ford Escape Titanium and was highly impressed. We ...